The Institute of Tourism studies has an Internal Quality Assurance Committee (IQAC), located in Block A Room 111. The IQAC is all about ensuring a positive learning experience to achieve your desired goals at ITS.
If you have a complaint, a comment or a suggestion you can email us on quality@its.edu.mt or gino.schiavone@its.edu.mt
How Can you contribute to Quality?Remember, as a student you are part of the Quality by observing the rules and regulations. The students' council is also your voice for Quality, and it meets with the IQAC once monthly.
Moreover, the student council members have student representatives on two very important boards- the Board of Studies and the Programme Quality Validation Board. In this manner, the students are represented in decision making of Programmes and Modules at ITS.
The Ombudsman is not to investigate Government’s actions only from a strictly legal view point. While he is expected to determine whether such actions conformed to applicable laws and regulations, he is also encouraged to consider all factors when commenting on their fairness. If the Ombudsman concludes that the action complained of, though conforming to a law or practice, was unreasonable, unjust, oppressive or improperly discriminatory, he can recommend adequate redress and make such recommendations as he deems fit to rectify the injustice and to reconsider any law on which it is based.